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Credit Control Assistant

  • Location


  • Sector:

    Audit & Finance

  • Job type:


  • Salary:


  • Contact:

    Gareth Jones

  • Contact email:

  • Salary high:


  • Salary low:


  • Job ref:

    Credit Controller

  • Published:

    over 1 year ago

  • Expiry date:


Hamlyn Williams is currently working with one of the fastest growing providers of finance, recognised as one of the top ten fintech companies in Europe.  Currently based in London and Cardiff, for this exciting opportunity, my client is looking to find a Credit Control Assistant to join a fast growing, diverse team of individuals for the Cardiff office. You will be responsible for dealing with 150+ customer accounts dedicated to changing the way recruitment agencies fund and manage their workforce, using ground breaking technologies. 


  • Develop relationships with the customer base
  • Work within the agreed credit control structure
  • Chase customers via telephone and email
  • Chase overdue debt and resolve customer queries
  • Escalate issues to the Credit Control Manager
  • Send out copy invoices & statements when necessary
  • Maintain correct and up-to-date customer details and account records
  • Work closely with customer service and timesheet teams
  • Challenge working processes and suggest improvements
What you'll bring:
  • Be an excellent communicator at all levels
  • Be highly organised
  • Able to work on own initiative or as part of a team
  • Follow best practice procedures as implemented by the Business
  • Be computer literate
  • Good Excel skills
  • Friendly and professional telephone manner and customer service
  • Flexible and adaptable in a constantly evolving and changing environment
  • Possess ability to achieve success as an individual and as part of a team