about 2 months ago
My client is a manufacturing/retail company and is expanding their regional CRM team and is urgently seeking a Business Analyst to join their rapid growth!
The company offers a fast-paced working environment with an opportunity to join their company at a vital phase for their CRM platform roll out. The team culture is open-minded, people and result oriented.
- gathering user requirements, have an outstanding relationship management and the ability to resolve issues
- building functional specifications including data flow, business processes and use cases
- lead system reviews and UAT
- work with stakeholders to plan program roadmaps and project scopes for all systems
- ensure programs have accurate data and using proper adoption on KPI’s
- work closely with all team members on resolving gaps between technology and business
- Experienced with salesforce is highly preferred
- Strong project exposure dealing with various stakeholders and CRM systems
- Excellent communication, interpersonal skills and ability to succeed in a collaborative nature
- Detailed oriented, strong organizational, documentation, and analytical skills
Please get in touch with me for a discussion on this exciting position!