Client: Financial Services Organization

Location: Los Angeles (Pasadena)

Pay range: $40-$48ph (W2)

Start date: ASAP

Duration: 6 months +

We are looking for 3 Compliance professionals to take on 6 month contracts with a financial services client in Pasadena, Los Angeles. Consultants must have Consumer Compliance experience (not AML/BSA) and ideally with complaints experience too.  

Responsibilities:

• Review draft responses to complaints submitted to federal and state regulators
• Modify responses, as necessary, to ensure: 1) accuracy, through a review of all relevant documentation, and possibly listening to phone calls, and 2) completeness, through consideration of potential compliance issues, along with their root cause and appropriate remediation plans
• Summarize or log review results for training purposes
• Work with compliance to ensure potential compliance issues are appropriately logged
• Work with relevant stakeholders to identify the root cause of potential compliance issues and appropriate remediation plans (e.g., customer reimbursement or enhancement to policies, processes, or controls)

Experience needed:

• Minimum of 5 years’ worth of experience in Compliance, Legal or Audit in a financial institution, or as a Bank Examiner
• Knowledge of consumer protection laws and regulations, ideally including Regulation E and UDAAP
• Strong written skills and ability to synthesize information
• Bachelor’s degree
• CRCM credential is a plus (or other relevant certificate)

If this role is of interest, please get in touch immediately!