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Job

CRM Director

  • Location

    Shanghai

  • Sector:

    Technology

  • Job type:

    Permanent

  • Contact:

    Vivienne Wu

  • Contact email:

    v.wu@hamlynwilliams.com

  • Salary high:

    0

  • Salary low:

    0

  • Published:

    3 days ago

  • Expiry date:

    2021-12-31

1) Carry out effective full life cycle user management to increase the user retention and unleash the full growth potential.
2) Lead the innovations of user operation. Constantly tap into users’ needs and explore new user value creation model by leveraging the internal and external resources.
3) Establish and operate a highly productive shopper community. Build the best-in-class community operation ability in the retail industry.
4) Full responsibility for the commercialization / monetization model
5) Foster and lead an agile, innovative and highly effective team.

Qualifications:
1) 8+ years of proven track record in the areas of user operation, CRM and user growth.
2) Passionate about customers, innovations and ideas. Can lead strategy development independently.
4) Experience of managing a highly productive team and successfully developing people
5) Proficiency in English
6) Working experience in tech, e-Commerce, O2O preferred

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