We are supporting one of the fastest growing Accountancy Practices who have regularly been awarded for their accelerated growth & performance. 

They have appointed us to support with the recruitment of a Customer Success Manager to be based either in the London or Cardiff office (Or fully remote for the right candidate) 

Job:

• Full ownership of expansion revenue, cross/up sells, new pricing / repricing
• Ownership of scoping proposals and quotes, to implementation
• Work cross-functionally to strategise on growth opportunities and custom scopes of work
• Manage our Hub system model to interrogate data and confirm over-delivery with accountants 
• Maintain a deep understanding of our services, processes, and pricing in order to identify and speak with customers about our most relevant services specific for their needs
• Training delivery team on triggers for upsells and cross sells
• Build strong relationships with founders and finance executives
• Managing customer pipeline etc. and driving launches. 

Package:

• Competitive Market salary
• Office Dog's
• Hybrid / Flexible working
• Private healthcare & pension
• Internal progression opportunities 

#LI-BR1

#LI-REMOTE