Responsibilities

• Responsible for our merchant’s smooth experience while they implement our products and solutions, ensuring high quality integrations.

• Work closely with our merchants and your sales colleagues, strengthen knowledge in ecommerce and payments industry as well as the underlying system and vendor landscape.

• Act as first or second point of contact with our merchants and assist them with technical integrations.

• Act as an interface between involved parties and steer them to completion, while eliminating friction as an external project manager.

• Provide merchants with profound knowledge about our products and best practices to ensure optimal end customer experience.

• Provide feedback to product & engineering domains, with whom you will discuss needs and requirements.

Requirements

• Desired experience and understanding of XML, HTML, REST API.

• Familiarity with e-commerce shop systems or payment systems.

• Experienced in either pre-sales, technical integration, technical project management.

• Good level of communication in both English and Mandarin.