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Deputy Operational Risk Manager

  • Location

    Los Angeles, CA, USA

  • Sector:

  • Job type:


  • Salary:


  • Contact:

    Miranda Lotze

  • Contact email:

  • Salary high:


  • Salary low:


  • Published:

    over 1 year ago

  • Expiry date:


  • Startdate:


We are working with a large banking client of ours based in Los Angeles who is looking for a Deputy of Operational Risk Manager. 


The Deputy ORM should be familiar with the framework of enterprise risk management, key risk category, source of risks of each risk category, risk identification, risk measurement and risk impact assessment process. The Deputy ORM should also have thorough knowledge of risk control self-assessment (RCSA) methodology, documentation standards and presentation formations.

Education and Experience:

  • Bachelor’s degree in Finance or equivalent required

  • 8+ years of experience in banking with 3 years in a risk or compliance management position

  • Direct experience with the executive management, regulators, auditors, consultants in the industry.

Roles and Responsibilities

  • Build and manage teams of fraud analysts supporting the review of potential fraud across various channels (i.e. internal fraud, electronic payments, online banking, deposit/check fraud, identity theft, etc.).

  • Establish and manage relevant KPls/KRls to provide the appropriate level of management visibility and oversight. Lead the fraud management process with the right balance of customer and risk focus with a goal of mitigating bank losses while not losing sight of unnecessary customer friction.

  • Develop, review, identify, assess and enhance fraud management policies, procedures, process design and controls.

  • Implement a case management structure leveraging an enterprise-wide solution or outside of a solution in the short-term.

  • Develop overarching Operational Risk Management oversight framework by facilitating risk owners to develop their risk policies, documenting key risks and controls, risk assessment results and summary.

  • Facilitate Operational Risk Management Committee process coordinating with the chairperson of the committee

  • Develop RCSA methodology and documentation standards for all operational risk categories

  • Train and facilitate risk owners to properly conduct and document RCSA process

  • Provide guidance to the risk owners regarding identifying risks, measurement of risk impacts and identifying effective control process

  • Provide effective and credible challenges to the risk owners regarding their RCSA results

  • Responsible for preparing RCSA summary document to be presented to the Operational Risk Committee, Enterprise Risk Management Committee, and Board Risk Committee, including overarching risk exposure and control integrity of the entire organization

  • Train and facilitate risk owners to identify key preventive controls and detective controls to be periodically tested and monitored by them or by the independent third party

If this opportunity interests you and you would like to explore further, please get in touch.