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Global head of Onboarding

  • Location

    United kingdom

  • Sector:

    Financial Services and Banking

  • Job type:


  • Salary:

    £85,000 - £90,000

  • Contact:

    Emily Jane Ashley

  • Contact email:

  • Salary high:


  • Salary low:


  • Job ref:

    Global head of Onboarding

  • Published:

    about 1 month ago

  • Expiry date:


  • Startdate:


We are delighted to be representing one of our fintech partners on the search to find a Global head of onboarding to join the growing team across the UK.

Our client is Giant in the fintech payment transfer space with unicorn status across the globe. We are looking for a Global head of onboarding with a strong background in AML, KYC and EDD to join the team.

The global head of onboarding will lead and oversee the new business onboarding team that conducts detailed reviews on clients as part of the onboarding process. This is a global role that will work closely with regional sales leaders to prioritise new opportunities and will supervise regional compliance teams to ensure that the business processes and risk appetites are applied consistently across the global sectors.

This is a senior role that will sit alongside the Head of Financial Crime reporting into the Group MLRO.

Key responsibilities:

  • Act as a senior member of the second line compliance function and lead the new business onboarding teams in the UK, US and APAC.
  • Mentor the regional Onboarding managers and team leads.
  • Liaise with the Global Sales leadership team to prioritise new opportunities and provide updates on applications under review.
  • Lead the discovery of new markets and segments on behalf of the Compliance team.
  • Work closely with Sales and account managers to understand the regulatory and financial crime risks and identify what new controls and processes will be required.
  • Lead the Onboarding team meeting to present new clients and obtain approval from key stakeholders within the Global Compliance function
  • Own the global procedure framework for New Business Onboarding and ensure that it is applied consistently across the regional teams.
  • Provide formal and informal training to junior team members. Share knowledge on internal trends and wider industry developments within the compliance department
  • Keep on top of changes in the wider business, products, jurisdictions etc.
  • Work alongside the business and the wider compliance team

Desired skills:

  • An understanding of controls and regulatory expectations for firms providing payment services/ EMI’s.
  • Experience within AML, KYC and EDD processes and procedures.
  • Experience or vested interest in the FinTech industrys.
  • Experience in conducting reviews or assessments in the payments sector. Covering Financial Crime, Regulatory and Business Conduct.
  • Experience in conducting reviews or audits of Financial Crime and/or Regulatory control frameworks.
  • An ability to understand and interpret regulatory approaches across the globe and/or collaborate with local subject matter experts.
  • Experience of managing a team


  • Competative salary
  • 10% annual bonus 
  • Healthcare
  •  25 days holiday
  • Remote working scheme

This is the perfect opportunity for anyone looking to step up in their career. My client is an advocate of personal growth with a strong internal culture for training and development. If you would like to apply for the role then please apply or reach out directly to