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Job

IT Support Engineer

  • Location

    Bristol

  • Sector:

    Technology

  • Job type:

    Permanent

  • Salary:

    Circa £25k

  • Contact:

    Rind Bajwa

  • Contact email:

    r.bajwa@hamlynwilliams.com

  • Salary high:

    0

  • Salary low:

    0

  • Published:

    about 1 month ago

  • Expiry date:

    2021-04-04

  • Startdate:

    ASAP

IT Support Analyst

This is a fantastic opportunity to join a market leading organisation as an IT Support Analyst based in Bristol (outer)

 

Please note that the role will initially be remote due to COVID-19 restrictions but once lifted the role will be office based and you will be required to be a part of a shift pattern.

 

Key responsibilities:

 

  • Provide 1st & 2nd line support.
  • Software & hardware installations and updates
  • Work with 3rd parties to resolve issues.
  • Technical support provided in line with SLA’s and KPI’ objectives.
  • Provide support documentation

 

The person:

  • 3+ years of working on a Helpdesk / Service Desk / IT Support function
  • Technology:
    • Windows (various) including 365, networks, AD, DHCP, DNS, Group Policy, mobile devices, server hardware

On offer is circa £25k basic salary + benefits

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