4 months ago
IT Support Analyst
This is a fantastic opportunity to join a market leading organisation as an IT Support Analyst based in Bristol (outer)
Please note that the role will initially be remote due to COVID-19 restrictions but once lifted the role will be office based and you will be required to be a part of a shift pattern.
- Provide 1st & 2nd line support.
- Software & hardware installations and updates
- Work with 3rd parties to resolve issues.
- Technical support provided in line with SLA’s and KPI’ objectives.
- Provide support documentation
- 3+ years of working on a Helpdesk / Service Desk / IT Support function
- Windows (various) including 365, networks, AD, DHCP, DNS, Group Policy, mobile devices, server hardware
On offer is circa £25k basic salary + benefits