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Loan Servicing Collections Specialist

  • Location


  • Sector:

    Financial Services and Banking

  • Job type:


  • Salary:

    $110,000 - $130,000 + Bonus

  • Contact:

    Matt Lang

  • Contact email:

  • Salary high:


  • Salary low:


  • Published:

    18 days ago

  • Expiry date:


  • Startdate:


A Financial Services client of our is looking for a Collections specialist to support the build out of a new department. Reporting to the head of Deposit and Lending Operations, this position will be the operational leader of the collections and recovery’s operations function.


  • Responsible for vendor selection, implementation, oversight, and compliance
  • Lead the collections operations function to perform in a way that delivers an outstanding customer experience, in a highly efficient and cost-effective manner, while ensuring compliance with regulation and strong operational controls
  • Develop and administer KPI and KRI’s for the function
  • Develop and maintain the Risk Control Self-Assessment
  • Develop and execute all controls to mitigate risks and ensures compliance
  • Supports the business with other duties and responsibilities


  • 5+ years’ worth of experience in Loan Servicing with a concentration on Collections (MUST HAVE)
  • Working knowledge of loan documentation, loans systems, operations, and accounting is essential

This is a remote role and if you’re interested, please get in touch!