Connecting linkedin



Payment Operation Manager

  • Location

    Hong Kong

  • Sector:

    Financial Services and Banking

  • Contact:

    Andrew S

  • Contact email:

  • Salary high:


  • Salary low:


  • Published:

    2 months ago

  • Expiry date:


  • Startdate:



  • Competitiva Package
  • Flexible workign environment 
  • Firtech company background 


  • Major role manage all inward and outward remittance and chats payments operations including local and cross border payments for Retail and Corporate Customers
  • Develop and maintain payment operation procedures including exception handling, maintenance procedures, and reconciliation procedures
  • Approve, monitor daily operations, settlement, reconciliation, control tasks are accomplished and attained with high service standards
  • Develop and maintain the enterprise policies and procedures to safeguard the first line of defense in compliance risk and control
  • Assist to streamline the operational workflow and procedure to improve operation efficiency and reduce operational risk
  • Ensure payment transactions are compliance with internal and external rules and regulations
  • Liaise with internal stakeholders (Products, ALM, Finance, Risk) and external stakeholders (HKICL, HKAB, Swift) in resolving issues and supporting the payment operations and launch of new products
  • Support automation, digital initiatives, collaboration in transformation and technology program
  • Collaborate with technology team to support system development, enhancement and implementation to enhance processing capacity, quality and Straight Through Processing (STP)
  • Provide user requirement and conduct UAT on system enhancement

Requirements: Min

  • 8 years experience of relevant banking experiences in payment operation, strong knowledge in payment product development and familiarize with SWIFT, CHATS , knowledge on FPS operations is a plus
  • Minimum 2 years checker role experience
  • Experience with AML checking and approval is a plus
  • Min 3 years hands-on experience in payment operation with UAT experience
  • Good knowledge on market practice and regulatory requirement
  • Detail oriented with strong risk awareness and analytical mind
  • Bachelor degree or above in operation management are preferred

You are passionate about people, self-driven, result-oriented and committed to grow your career with a highly conducive and rewarding platform, apply now and email to