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Job

Senior CRM Delivery Manager

  • Location

    Hong Kong

  • Sector:

    Technology

  • Job type:

    Permanent

  • Contact:

    Rebecca Loh

  • Contact email:

    r.loh@hamlynwilliams.com

  • Salary high:

    0

  • Salary low:

    0

  • Published:

    4 months ago

  • Expiry date:

    2022-02-17

  • Startdate:

    ASAP

My client is a global retailer and operates in 9 different markets in Asia and has been doing exceptionally well year on year. They have invested heavily into their CRM platform and is looking to hire a new Senior Delivery lead to come on-board to build out strategic functions for the business.

Role: 

  • plan the roadmap and execute on all CRM initiatives within the Asia region
  • oversee major project initiatives and manage project timelines for each country 
  • help design the architecture strategy and communicate with each country on their business requirements 
  • project planning, implementations, stakeholder management and align processes across the region 
  • build out frameworks and toolsets and allocate team resources for project 
  • lead a team both in Hong Kong and remotely from other countries 

Requirement:

  • 10 years of project management, understanding project delivery especially in the salesforce domain 
  • Good understanding of salesforce features and technical capabilities 
  • ability to work with executives, managers, and other functions on business objectives 
  • Experience in B2B and B2C preferable 
  • Excellent communication skills required