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Service Designer

  • Location


  • Sector:

    Life Sciences, Technology

  • Job type:


  • Salary:

    Competitive Salary

  • Contact:

    Emily Puddicombe

  • Contact email:

  • Salary high:


  • Salary low:


  • Published:

    7 days ago

  • Expiry date:


  • Startdate:


Service Designer

Hamlyn Williams has partnered with a gloabl leader who provides market-leading digital solutions, along with consultancy services. Specialising in an advanced level of technology transactional services, cloud, data and cyber security services. 

The Service Designer will be responsible for creation, change and transactions to products and content over various channels via government/public sector environemnts. Locating appropiate routes for cost reduction and improvement whilst enhancing an existing service. 

Key responsibilities: 

  • Design new cross service patterns and standards - delivering user journeys, user flows, site flows, wireframes and prototypes. 
  • Recognise user needs based on customer requirements, locate seperate interactions acting as one service.
  • Manage complex issues and concepts, making decisions based on key information and evidence from projects. 

Experience required:

  • 4+ years experience designing end-to-end service, offline and digital channels. 
  • 4+ years experience as a Service Designer - working within the Government Digital Service.
  • Knowlege of working and applying an agile approach.
  • Experience prototyping in code, creating workable prototypes on both programs and physical outputs.

What they can offer:

  • Competitive salary
  • Flexible benefits - ability to choose your own benefits
  • Pension - matched to 10%
  • Private medical
  • Life Assurance
  • Unlimited growth opportunities with further support using high-level training platforms provided. 

Please get in touch with me for more details by applying and sending across your resume if this role is of interest. 

Contact information:
+44 29 2168 0796