7 months ago
• Responsible for defining company's product solutions for the biggest merchants and partners based on their needs.
• Work closely with the sales team to provide technical product knowledge and support during the sales process.
• Act as a trusted advisor for both internal and external stakeholders and own all of the technical aspects of the pre-sales process as well as delivery of solution proposals to clients. This includes leading product demos and presentations, providing technical input into customer proposals and translating product and business requirements into innovation solutions.
• When a customised solution requires development, act as the one to define the needs of the client, architect a solution together with the client and internal staff and lead the realisation effort.
• Communicate complex solutions to both technical and non-technical audiences of senior stakeholders.
• 5+ years of relevant work client-facing experience with web technologies, including payments and/or e-commerce.
• 3+ years’ experience in working with and/or implementing web technologies.
• Experience with current web shop-systems, content-management-systems.
• Sales or account management experience is an advantage.
• Good English and Mandarin are required.