VP of Operations
  • Sales & Marketing
  • Austin
  • $200,000- $240,000
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*****THIS IS AN ON SITE ROLE IN AUSTIN, TX*****

This company is looking for a VP of Operations that has managed and grown a PAYMENT company. This individual will oversee onboarding & merchant success teams as they continue to grow. The company is not a registers iso but they are bigger and work with 40 different banks on the back end. They want this individual to have done with online portion of it, would prefer to not have an individual that comes from a POS background. 

Responsibilities

  • Lead & Develop the sales, support team, development, channel and potentially an underwriting team
  • Optimize & Oversee Vendor relationships
  • Further structure and enhance internal sales and support protocols & training (and possibly underwriting as well)
  • Measure metrics to track improvement
  • Revenue & Reporting Analysis
  • Possible event attendance **Travel Required Periodically**
    • 1-2 days of attendance roughly once every other month
    • Huge opportunities exist at industry events and trade shows
  • Contract Review and Negotiation

Projects

  • Maintain & Exist vendor relationships
  • Contract review & negotiations
  • Enhance & streamline Standard Operating Procedures
  • Enhance & streamline training programs
  • Guide & Implement software, sales and channel initiatives

Requirements

  • 2-4 years of Operational Experience *in the merchant services industry*
  • Experience in the “High Risk” Payments
  • Ability to quantify and verify past *metric-focused* results
  • Hands-on leadership
  • Experience with CRMs and industry systems
  • Relocation to Austin, TX

Preferred

  • Marketing experience (allows better rapport with clients)
  • Sales experience
  • Underwriting or Risk experience
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