Key Responsibilities Include but Are Not Limited to:

BCM Governance and Structure

• Lead the Business Continuity (BC) program and lifecycle activities to reduce the impact of business disruptions and ensure compliance with applicable regulations and internal policies

• Oversee the maintenance and enhancement of BC-related policies and procedures

• Coordinate updates to Business Impact Analyses (BIA), Risk Assessments (RA), and Business Continuity Plans across business units, including updates to the organization's Pandemic Response Plan

• Prepare and deliver BCM-related reports and presentations for internal risk committees as needed

• Develop and implement a comprehensive training plan to support the BC program

• Monitor regulatory developments and industry best practices to ensure BCM program remains current and effective

• Act as a subject matter expert on BCM, collaborating with functions such as Third Party Risk Management, IT Risk, Information Security, and Operational Risk/Control Self-Assessment (RCSA)
• Liaise with U.S. regulators (OCC/Fed) to ensure they are kept informed of the organization's BCM strategy, program updates, and testing results - direct regulatory exposure a must!

BCM Testing

• Lead planning and execution of BC-related testing exercises, including those for disaster recovery, pandemic response, and systems

• Provide guidance in drafting test plans and reports, and analyzing results

• Facilitate post-test reviews, document lessons learned, and identify and implement corrective actions

• Present test outcomes to risk governance committees

Incident and Crisis Management

• Oversee the organization's resilience and continuity throughout adverse events

• Coordinate with Incident Management Teams (IMT) and relevant departments (e.g., Information Security) for rapid response to incidents such as cybersecurity threats and public health emergencies, in alignment with BC plans

• Conduct post-incident reviews to determine root causes and recommend follow-up actions

Special Assignments

• Complete special projects and ad-hoc tasks as assigned by department leadership

Compliance and Training

• Fulfill required training related to BSA/AML and other compliance obligations

• Remain vigilant to potential BSA/AML risks and escalate concerns to appropriate first or second line risk functions

• Participate in all required training, including on-the-job and formal instruction